Our Policies

Refund Policy

At The Golden Gardens, we are committed to your satisfaction with our plants. While we do not offer refunds, we stand by the quality of our products and offer exchanges and replacements should any issues arise within a 30 day time period. Please note that we are unable to accept returns on gift cards.

Damages and Issues

Upon receiving your order, please carefully inspect it. If you discover any defects, damages, or receive an incorrect item, kindly reach out to us immediately so we can address the matter promptly. Please provide photographic evidence of any damage within 24 hours of receipt. You can contact us regarding damages or issues via email at any time.

Shipping Policies

Please allow 4-5 processing time to get your order together. Shipping all around the U.S. time varies upon destination.